F.A.Q.
1.
What should I put my clothes into?
You can just put your clothes in to any bag for the first collection. We'll then give you one of our nice laundry bags for future collections.
2.
Do you have a minimum order spend?
Yes £20. If your items are less than £20 we will top up to £20 to cover the cost of collection and delivery.
3.
I have a special request - can I talk to you?
Please do - 0208-407-1078
4.
Do I need to separate my laundry?
If you want more than one service, please separate items by category (dry clean, wash and press, wash and fold, press only). You can download an item list 'here' to accompany your order.
5.
Where are you based?
We are based at 70 Shirley Rd, Croydon, CR0 7EP
6.
Are my clothes insured?
Thoughtful Services fully insures your clothes.
7.
How do I pay?
We accept cash or cheque or card payment on return. We can also take phone payment prior to delivery or payment by bank transfer.
8.
Do you offer a shoe repair service?
Yes we do!
9.
How do I get free dry cleaning, Ironing, Laundry or repairs?
Good question! If you are happy with our service why not recommend a friend?
You will get £10 to spend with us on your next order and your friend will receive £10 off their first order!